Frequently Asked Questions
Everything you need to know about our Scandinavian design essentials.
What is your standard shipping policy?
We offer worldwide shipping on all Audo Copenhagen products. Orders are typically processed within 1-2 business days, with delivery times ranging from 3-7 business days depending on your location.
How do I care for my Audo Copenhagen furniture and accessories?
Each product comes with specific care instructions. Generally, we recommend using a soft, damp cloth for cleaning and avoiding harsh chemicals to preserve the integrity of our natural materials like marble, wood, and brass.
What is your return policy for home decor items?
If you are not completely satisfied with your purchase, you can return unused items in their original packaging within 30 days of receipt for a full refund, excluding shipping costs.
Do you offer a warranty on lighting and furniture?
Yes, all our products are covered by a 2-year warranty against manufacturing defects. This ensures that your investment in high-quality Scandinavian design is protected.
Are your products available for trade or commercial projects?
Audo Copenhagen offers a dedicated trade program for architects, interior designers, and contractors. Please contact our professional sales team for project-based pricing and specifications.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay, as well as flexible payment options like Klarna in select regions.