Returns & Exchanges

At Audo Copenhagen, we strive for complete satisfaction with your high-quality home furnishings. If a piece does not suit your space, you may return or exchange unused items in their original packaging within 30 days of receipt.

1

Initiate Your Request

Contact our customer service team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Carefully pack the item in its original box, ensuring all protective inserts are in place to prevent damage during transit.

3

Label and Ship

Affix the provided prepaid shipping label to the outside of the box and drop it off at your nearest authorized carrier location.

4

Inspection and Refund

Once our warehouse inspects the returned item for quality assurance, your refund will be processed to the original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing